FREQUENTY ASKED QUESTIONS + POLICY
THE TURNAROUND TIME BEGINS AFTER ALL INFORMATION AS BEEN RECEIVED.
YOUTUBE ESSENTIALS - 6-10 BUSINESS DAYS
LOGOS - 3-5 BUSINESS DAYS-FLYERS 5-7 BUSINESS DAYS
WEBSITE DESIGNS 14-20 BUSINESS DAYS
I ONLY work on Tuesdays-Fridays
I am available to talk 12pm-4pm on my working days. Emails and messages will get responses within 1-2 business days.
WE HAVE NO REFUND POLICY, PLEASE COMMUNICATE WITH US TO ENSURE YOU ARE 100% SATISFIEDBEFORE THE FINAL PROJECT HAS BEEN SENT, THERE WILL BE ADDITIONAL CHARGES FOR ANY CHANCES OR REVISIONS
PLEASE SEND HIGH QUALITY IMAGES ONLY. SCREENSHOTS OR PICTURES THAT ARE BLURRY WON'T BE ACCEPTED.
AFTER PURCHASING YOUR DESIGN YOU WILL RECEIVE AN EMAIL WITHIN 24-48 HOURS. ALL THE REQUIREMENTS WE NEED WILL BE IN THAT MAIL.
WHEN SENDING YOUR REQUIREMENTS PLEASE REFRAIN FROM SENDING SCREENSHOTS.
YOUR INFORMATION MUST BE TYPED OUT SO THE DESIGN PROCESS CAN GO SMOOTHLY.
I only allow 2 sets of revisions. + €50 for any additional revision sessions
Once final designs are sent & you’d like make revisions there will be a €80 fee to make any changes within 5 days after your project has been completed.
